Reboot the machine and initialize SophosZap again as you did above. Note: An appendable log is saved to the current user account's %Temp% folderĦ - Once SophosZap has completed its first steps you will see a prompt to Reboot and re-execute, as below:ħ. Paste it to the command prompt after typing cd at the front, then hit Enter:Ĥ -Start the application with the following command:ĥ - The following screen will appear and remain for several minutes whilst working: Locate SophosZap.exe in your downloads folder, right-click -> Properties.Ĭopy the Location path (in this example: C:\Users\ThisWouldbeYourUserName\Downloads) If the antivirus program is running in the System Tray (lower right corner), select. 1 - Disable tamper protection: Sophos Home Windows -How to disable Tamper protectionģ - Open an Administrative command prompt (Right-click on command prompt and select "Run as administrator") and navigate to the file location of SophosZap.exe by typing cd followed by the location where the file was downloaded.įor example cd C:\Users\yourUserName\Downloads From Microsoft Windows 10 Close any open applications before you continue.
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